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 Gregory Smith/AP Photo |
Booming business helps patients navigate medicine
After three surgeries, Judy Sherer still had chronic pain in her left shoulder. She'd lost faith in her doctors, and in despair tried a new health benefit offered by her employer.The service, Health Advocate, is a call-in center that helps customers find the right doctor, haggle over insurance coverage and manage other medical system headaches. An advocate helped Sherer find a new surgeon - one who found metal shavings left in her shoulder by a previous doctor. The advocate also negotiated the charge for her physical therapy down to $40 per visit from the $200 she was told initially.
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| AP Health Headlines |
from The Associated Press |
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